Patients facing many problems due to staff shortage at PIMS

ISLAMABAD: Poor patients were made to wait for hours on end to get outpatient department (OPD) slips to visit any physician at Pakistan Institute of Medical Sciences (Pims) as one of the counters was unattended and no employee was there to issue slips.

There are two counters at the main hospital building wherein designated non-medical staffers issue slips to the patients to visit any particular department and physician.

Thousands of patients visit the hospital from peripheries and surrounding cities and creating a huge rush of people if even one counter stops issuing slips.

As Monday is the first working day of the week there is always an unprecedented rush of patients and long queues of patients are seen in front of every department waiting for their turn. But the patients were made to wait for hours at the entrance on Monday as no one was issuing slips.

“I have been waiting here for the OPD slip since 8 am but its 10 now and there is no one to issue slips”, said Asia, one of the patients who had come from Tarnol, Islamabad. They should have arranged alternate staff to issue slips if the concerned employee was absent but there seemed to be no administration as no one has visited us or taken any notice,” she complained.

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